How To Verify You Have Configured the Proxy Settings Correctly

Background

If your cluster uses a proxy server for outbound traffic, you must include the proxy server information in the Collector deployment manifest so that the Collector can stream cluster telemetric data to your RealTheory account.

Solution

Ensure that the correct proxy information has been included in the Collector deployment manifest.

Procedure

1. Locate the manifest file that was used to install the Collector.
2. In the spec \> template \> spec \> containers \> env section of the manifest, verify the listed name and value pair(s):

• • HTTP_PROXY: Defines the URL of the proxy server for HTTP requests to access the Internet.
  • HTTPS_PROXY: Defines the URL of the proxy server for HTTPS requests to access the Internet.
  • NO_PROXY: Defines a comma-separated list of host names that should not go through the proxy server to access the Internet.

3. If the deployment manifest does not include the required proxy configuration or if you no longer have the deployment manifest, you can recreate the manifest from Settings > Agent > Deployment in the RealTheory Console.
4. In the More Options section, provide the correct proxy server details to ensure the Collector can stream telemetric data to the Console.
   Important: The Collector deployment manifest contains several configuration options that can be critical to the effective management of resources in RealTheory. You should verify all configuration options are set appropriately before you apply the manifest.